When you are on the road, we are travelling with you


Count on us when you need support

Enjoy your journey, we are there to support you


Day by day we take care of you and your family


Technology joins forces with people

Because innovation is part of our culture, Europ Assistance is constantly developing new generation personal assistance services perfectly tailored to your needs. Faithful to its pioneering spirit, Europ Assistance is mobilizing the potential of new technologies to serve the increased demand for assistance services and support with a human touch.
This association of technological innovation and human values now enables us to offer you efficient, responsive and personalised services. To be ever closer to you and your needs, we are always innovating by developing new personalised assistance products that adapt in real time to local situations and national contexts.

Strong Network

Based in Turkey, linked to the world

Europ Assistance watches out for over 300 million people in 208 countries. With 8.000 staff, 33 local companies and 425.000 service providers on hand in the field, it ensures an international on-the-spot system to provide you with help anywhere in the world, 24/7.
We work hand in hand with our network of local correspondents and partners to stay close to our customers in geographical and above all human terms. By being nearer to you, we are committed to providing ultra-responsive, high quality personalized assistance solutions.

Assistance 2.0

Tools to help you at any time

Europ Assistance is developing innovative tools to improve and share your experiences as users. Keeping you up to date, facilitating your purchases, assisting you on the move and sharing your experiences: everything becomes possible in just a click!
In line with the Europ Assistance pioneer spirit, Europ Assistance Turkey is the first Turkish assistance company to introduce innovative services such as smartphone roadside, health applications and realtime corporate reportings to the Turkish market.

Assistance Call Center

365 days per year, 24/7 multilingual service

Europ Assistance is there for you in times of need: To immediately solve our customers’ requests all over the world and find solutions for complex problems in realtime, we combine global efficiency with local solutions.
We provide on-the-spot services 24 hours per day, 365 days per year throughout the world by arranging dedicated assistance operations for our customers, so you can call us anytime and anywhere. Our worldwide operations process two calls per second, and one assistance intervention takes place every two seconds around the world.

Contact Us

0212 391 03 91

Monday-Friday 09:00 - 18:00

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